At Ocean Green, your satisfaction matters to us. If you’re not happy with your order, here’s how we can help:
- Returns: You can return items within 14 days if they are unworn, unused, and in original packaging. Sale, intimate, and customized items are non-returnable.
- Refunds: Once we receive and check your return, we’ll process a refund to your original payment method (excluding shipping).
- Exchanges: You can request an exchange for a different size or color, subject to availability.
- Damaged/Incorrect Items: If your order arrives damaged or incorrect, contact us within 3 days, and we’ll replace it or refund you in full.
- Return Shipping: Customers cover return shipping costs, unless the item was faulty or sent in error.
Contact Us: contacthere280@gmail.com
